Remove Native Desktop Media Service “Virus”

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The Native Desktop Media Service utility is not an app you should keep on your device. Security researchers have classified the app as adware. It is programmed to use aggressive marketing strategies in order to turn you from a visitor into a customer. The Native Desktop Media Service adware injects various adverts on every website you open. You will notice that websites that used to be ad-free are now covered in banners, sliding panels, and hyperlinks. Every time you as much as touch your browser, dozens of pop-ups cover your screen. You cannot get any work done without getting interrupted. Ad-blocking tools also seem useless against the massive ad invasion. Well, if you don’t take action against the adware, your conditions will actually worsen. As time passes, the adware gets more and more aggressive. It will drown you in a sea of advertisements. The parasite will start to redirect your browser to sponsored websites and to pause your online videos for commercial breaks. It will not let you finish reading an article without displaying pop-ups. Every time you try to follow a link, the adware will open additional tabs in your browser. This aggressive marketing, however, has a price. The numerous adverts burden your browser. Thus, it may not be able to display some websites correctly. It will freeze and crash frequently. Your Internet Connection speed will also get affected. Luckily, you don’t need to put up with this situation. The Native Desktop Media Service adware is removable. We have prepared a manual removal guide below this article. If you prefer automated solutions, you can also download a trustworthy anti-virus app. You have options. Choose your method and act!

Remove Native Desktop Media Service

How did I get infected with?

The Native Desktop Media Service adware is not an ingenious virus. It cannot enter your OS without your permission. To steal your approval, the adware uses a lot of trickery. It usually hitches a ride with other applications. The so-called software bundling technique is commonly used malware distribution technique. Software developers would attach the adware as an extra to some third-party program. If you rush through the installation of such a bundled app, you may install the adware unintentionally. To prevent this, opt for the Advanced option in the Setup Wizard. Under it, you will be presented with a list of all extras. You can deselect all unwanted programs and still install the app you originally planned to set up. Make sure you know what you are giving your approval to. Don’t install questionable apps. Other malware distribution methods you should keep an eye out for are the good old spam emails, torrents, fake updates and corrupted software copies. Only your caution can prevent these methods from succeeding. So, don’t be lazy. Always do your due diligence!

Why is this dangerous?

The Native Desktop Media Service adware is not only annoying, it is also dangerous. Every advert provided by the utility is a potential threat. The nasty parasite has no security mechanism. It doesn’t verify the adverts it displays so freely. Neither does it check the advertisers behind them. All sorts of crooks take advantage of the utility. They use the adware to spread misleading content. An unverified advertisement may arouse unwarranted expectations at best. At worst, it will redirect you to scam websites. Be prepared. You will be offered numerous irresistible deals. Don’t get your hopes up, though. With the adware on board, these “great” offers are more likely to be deceptive than legitimate. Numerous dodgy websites are promoted through the adware. Fake goods are often presented as genuine products. Be very strong. Resisting the ads is not going to be easy. You will be offered exactly the things you want or need. This is possible. The adware knows you better than you might think. The Native Desktop Media Service adware is actually spying on you. The parasite monitors your browsing related data and uses the collected information as a base for better ad-targeting. Anyone who uses the adware as an advertising platform can access and use this information. The crooks need very little to create a customized marketing campaign. These people target your wallet. They will do anything to get your money. They may even try to further infect your device. Keeping the Native Desktop Media Service adware on board is too risky. Remove this intruder before it causes serious problems.

How to Remove Native Desktop Media Service virus

The Native Desktop Media Service infection is specifically designed to make money to its creators one way or another. The specialists from various antivirus companies like Bitdefender, Kaspersky, Norton, Avast, ESET, etc. advise that there is no harmless virus.

If you perform exactly the steps below you should be able to remove the Native Desktop Media Service infection. Please, follow the procedures in the exact order. Please, consider to print this guide or have another computer at your disposal. You will NOT need any USB sticks or CDs.

STEP 1: Track down Native Desktop Media Service in the computer memory

STEP 2: Locate Native Desktop Media Service startup location

STEP 3: Delete Native Desktop Media Service traces from Chrome, Firefox and Internet Explorer

STEP 4: Undo the damage done by the virus

STEP 1: Track down Native Desktop Media Service in the computer memory

  • Open your Task Manager by pressing CTRL+SHIFT+ESC keys simultaneously
  • Carefully review all processes and stop the suspicious ones.

end-malicious-process

  • Write down the file location for later reference.

Step 2: Locate Native Desktop Media Service startup location

Reveal Hidden Files

  • Open any folder
  • Click on “Organize” button
  • Choose “Folder and Search Options”
  • Select the “View” tab
  • Select “Show hidden files and folders” option
  • Uncheck “Hide protected operating system files”
  • Click “Apply” and “OK” button

Clean Native Desktop Media Service virus from the windows registry

  • Once the operating system loads press simultaneously the Windows Logo Button and the R key.

win-plus-r

  • A dialog box should open. Type “Regedit”

regedit

Depending on your OS (x86 or x64) navigate to:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

  • and delete the display Name: [RANDOM]

delete backgroundcontainer

  • Then open your explorer and navigate to: %appdata% folder and delete the malicious executable.

Clean your HOSTS file to avoid unwanted browser redirection

Navigate to %windir%/system32/Drivers/etc/host

If you are hacked, there will be foreign IPs addresses connected to you at the bottom. Take a look below:

hosts-redirect-virus

STEP 3 : Clean Native Desktop Media Service traces from Chrome, Firefox and Internet Explorer

  • Open Google Chrome

  • In the Main Menu, select Tools then Extensions
  • Remove the Native Desktop Media Service by clicking on the little recycle bin
  • Reset Google Chrome by Deleting the current user to make sure nothing is left behind

disable Native Desktop Media Service from chrome

  • Open Mozilla Firefox

  • Press simultaneously Ctrl+Shift+A
  • Disable the unwanted Extension
  • Go to Help
  • Then Troubleshoot information
  • Click on Reset Firefox

remove Native Desktop Media Service from firefox

  • Open Internet Explorer

  • On the Upper Right Corner Click on the Gear Icon
  • Click on Internet options
  • go to Toolbars and Extensions and disable the unknown extensions
  • Select the Advanced tab and click on Reset

remove Native Desktop Media Service from ie

  • Restart Internet Explorer

Step 4: Undo the damage done by Native Desktop Media Service

This particular Virus may alter your DNS settings.

Attention! this can break your internet connection. Before you change your DNS settings to use Google Public DNS for Native Desktop Media Service, be sure to write down the current server addresses on a piece of paper.

To fix the damage done by the virus you need to do the following.

  • Click the Windows Start button to open the Start Menu, type control panel in the search box and select Control Panel in the results displayed above.
  • go to Network and Internet
  • then Network and Sharing Center
  • then Change Adapter Settings
  • Right-click on your active internet connection and click properties. Under the Networking tab, find Internet Protocol Version 4 (TCP/IPv4). Left click on it and then click on properties. Both options should be automatic! By default it should be set to “Obtain an IP address automatically” and the second one to “Obtain DNS server address automatically!” If they are not just change them, however if you are part of a domain network you should contact your Domain Administrator to set these settings, otherwise the internet connection will break!!!

You must clean all your browser shortcuts as well. To do that you need to

  • Right click on the shortcut of your favorite browser and then select properties.

safebrowsing-biz-shortcut-removal

  • in the target field remove Native Desktop Media Service argument and then apply the changes.
  • Repeat that with the shortcuts of your other browsers.
  • Check your scheduled tasks to make sure the virus will not download itself again.

How to Permanently Remove Native Desktop Media Service Virus (automatic) Removal Guide

Please, have in mind that once you are infected with a single virus, it compromises your system and let all doors wide open for many other infections. To make sure manual removal is successful, we recommend to use a free scanner of any professional antimalware program to identify possible registry leftovers or temporary files.

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