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“Dear Virgin Media Customer Congratulations” Pop-up Removal

Can’t Remove “Dear Virgin Media Customer Congratulations” ads? This page includes detailed ads by “Dear Virgin Media Customer Congratulations” Removal instructions!

If the “Dear Virgin Media Customer Congratulations” message pops up on your screen, don’t get your hopes up! Sadly, the pop-up is not legitimate. It is a deceptive message that lures users into sharing personal information! And the worst part is that this pop-up is usually displayed by adware. The news is bad. The appearance of the “Dear Virgin Media Customer Congratulations” pop-up is a symptom of infection. Somewhere in the corners of your browser, a tricky adware parasite lurks. Brace yourself! You are in for trouble. The invader is an aggressive ad-generating menace. It follows you around the Web and throws adverts at you. The adware injects in-text and banner ads on every website you visit. You would notice that even web pages that used to be ad-free get heavy on coupons and discounts. Pop-ups and notifications pop up out of the blue. Even your videos get paused for commercial breaks. That’s the nature of the parasite. The adware uses every opportunity to interrupt you with an advert of some kind. The more ads you see, the bigger the chance you click on one. And when you do, the parasite gets paid. That’s right! The invader ruins your browsing experience and profits from that. This parasite exists to generate revenue for its publishers. Your comfort and well-being are not part of the deal. As long as the adware gets its fees, anyone can use it to promote. The crooks take advantage, of course. Do not risk falling into their online traps. As soon as the “Dear Virgin Media Customer Congratulations” pop-ups appear, take action. Find where the adware lurks and remove it upon detection!

Remove “Dear Virgin Media Customer Congratulations”

How did I get infected with?

The “Dear Virgin Media Customer Congratulations” pop-ups appear by courtesy of adware. As for the parasite, it slithers into your system through deception. The sneaky invader employs torrents, fake updates, corrupted links, and spam messages. It lurks in the shadows and waits for you to let your guard down. Do not make that mistake! Do not give into naivety. You can never know where a parasite might strike from. No anti-virus app can protect you if you throw caution to the wind. Only your actions can keep your device secure and virus-free. Always take the time to do your due diligence! Don’t visit questionable websites. Download software and updates from reliable sources only. And forget about the “Next-Next-Finish” setup strategy. More often than not, the apps we download off the web come bundled with bonus software. If you rush, if you don’t pay attention to the fine print, you are very likely to install a malicious bonus. Don’t rely on your luck. Choose caution over carelessness! When available, use the advanced/custom setup option. Under it, you would be able to deselect all suspicious extras. Make sure you know what you install. Read the terms and conditions before you agree to them. If you cannot spare enough time to go through the whole document, scan it with an online EULA analyzer. Even a little extra attention can spare you an avalanche of problems. Opt out of the installation if you notice anything suspicious!

Why is this dangerous?

There is no such thing as safe adware. The parasite behind the “Dear Virgin Media Customer Congratulations” pop-ups is not an exception. This invader is a nightmare. It corrupts your web browser and opens it to surveillance and targeted ads. The adware follows programming to study your browsing habits and to use the collected data as a base for ad-targeting. This concept, of course, is nothing new. When the service is provided by a parasite, however, there are potential risks! The adware has no filters nor security mechanisms. As long as it gets its fees, anyone can use the parasite and its resources. Hundreds of crooks are more than willing to open their wallets. They employ the adware to spread deceptive content. The crooks flood your browser with irresistible offers. They show you what you want to see, but when you click, bad things happen. The “Dear Virgin Media Customer Congratulations” pop-ups are a bright example of how the adware can push you into dangerous situations. The parasite displays misleading, phishing, and even corrupted content. Do not take unnecessary risks. Spare yourself many future headaches. Remove this adware ASAP!

How to Remove “Dear Virgin Media Customer Congratulations” virus

The “Dear Virgin Media Customer Congratulations” infection is specifically designed to make money to its creators one way or another. The specialists from various antivirus companies like Bitdefender, Kaspersky, Norton, Avast, ESET, etc. advise that there is no harmless virus.

If you perform exactly the steps below you should be able to remove the “Dear Virgin Media Customer Congratulations” infection. Please, follow the procedures in the exact order. Please, consider to print this guide or have another computer at your disposal. You will NOT need any USB sticks or CDs.

STEP 1: Track down “Dear Virgin Media Customer Congratulations” in the computer memory

STEP 2: Locate “Dear Virgin Media Customer Congratulations” startup location

STEP 3: Delete “Dear Virgin Media Customer Congratulations” traces from Chrome, Firefox and Internet Explorer

STEP 4: Undo the damage done by the virus

STEP 1: Track down “Dear Virgin Media Customer Congratulations” in the computer memory

  • Open your Task Manager by pressing CTRL+SHIFT+ESC keys simultaneously
  • Carefully review all processes and stop the suspicious ones.

end-malicious-process

  • Write down the file location for later reference.

Step 2: Locate “Dear Virgin Media Customer Congratulations” startup location

Reveal Hidden Files

  • Open any folder
  • Click on “Organize” button
  • Choose “Folder and Search Options”
  • Select the “View” tab
  • Select “Show hidden files and folders” option
  • Uncheck “Hide protected operating system files”
  • Click “Apply” and “OK” button

Clean “Dear Virgin Media Customer Congratulations” virus from the windows registry

  • Once the operating system loads press simultaneously the Windows Logo Button and the R key.

win-plus-r

  • A dialog box should open. Type “Regedit”

regedit

Depending on your OS (x86 or x64) navigate to:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

  • and delete the display Name: [RANDOM]

delete backgroundcontainer

  • Then open your explorer and navigate to: %appdata% folder and delete the malicious executable.

Clean your HOSTS file to avoid unwanted browser redirection

Navigate to %windir%/system32/Drivers/etc/host

If you are hacked, there will be foreign IPs addresses connected to you at the bottom. Take a look below:

hosts-redirect-virus

STEP 3 : Clean “Dear Virgin Media Customer Congratulations” traces from Chrome, Firefox and Internet Explorer

  • Open Google Chrome

  • In the Main Menu, select Tools then Extensions
  • Remove the “Dear Virgin Media Customer Congratulations” by clicking on the little recycle bin
  • Reset Google Chrome by Deleting the current user to make sure nothing is left behind

disable “Dear Virgin Media Customer Congratulations” from chrome

  • Open Mozilla Firefox

  • Press simultaneously Ctrl+Shift+A
  • Disable the unwanted Extension
  • Go to Help
  • Then Troubleshoot information
  • Click on Reset Firefox

remove “Dear Virgin Media Customer Congratulations” from firefox

  • Open Internet Explorer

  • On the Upper Right Corner Click on the Gear Icon
  • Click on Internet options
  • go to Toolbars and Extensions and disable the unknown extensions
  • Select the Advanced tab and click on Reset

remove “Dear Virgin Media Customer Congratulations” from ie

  • Restart Internet Explorer

Step 4: Undo the damage done by “Dear Virgin Media Customer Congratulations”

This particular Virus may alter your DNS settings.

Attention! this can break your internet connection. Before you change your DNS settings to use Google Public DNS for “Dear Virgin Media Customer Congratulations”, be sure to write down the current server addresses on a piece of paper.

To fix the damage done by the virus you need to do the following.

  • Click the Windows Start button to open the Start Menu, type control panel in the search box and select Control Panel in the results displayed above.
  • go to Network and Internet
  • then Network and Sharing Center
  • then Change Adapter Settings
  • Right-click on your active internet connection and click properties. Under the Networking tab, find Internet Protocol Version 4 (TCP/IPv4). Left click on it and then click on properties. Both options should be automatic! By default it should be set to “Obtain an IP address automatically” and the second one to “Obtain DNS server address automatically!” If they are not just change them, however if you are part of a domain network you should contact your Domain Administrator to set these settings, otherwise the internet connection will break!!!

You must clean all your browser shortcuts as well. To do that you need to

  • Right click on the shortcut of your favorite browser and then select properties.

safebrowsing-biz-shortcut-removal

  • in the target field remove “Dear Virgin Media Customer Congratulations” argument and then apply the changes.
  • Repeat that with the shortcuts of your other browsers.
  • Check your scheduled tasks to make sure the virus will not download itself again.

How to Permanently Remove “Dear Virgin Media Customer Congratulations” Virus (automatic) Removal Guide

Please, have in mind that once you are infected with a single virus, it compromises your system and let all doors wide open for many other infections. To make sure manual removal is successful, we recommend to use a free scanner of any professional antimalware program to identify possible registry leftovers or temporary files.

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