Remove Hello@hello.bitdefender.com Ransomware (+File Recovery)

How to Remove Hello@hello.bitdefender.com Ransomware?

Hello@hello.bitdefender.com is a ransomware menace. It gets its name from the email address, it provides for you. It may seem a bit confusing, so let’s elaborate. Here’s the gist of your current predicament. The ransomware infection uses trickery to invade your PC. Then, uses cryptography algorithms to encrypt your data. Upon completing the encryption, it leaves you a note. A ransom note. Open it, and it urges you to contact the people behind the threat via email. And, that email is Hello@hello.bitdefender.com. And, that’s why users have come to calling the threat that way. Ransomware infections are quite atrocious threats. In a nutshell, they take your files hostage, then demand payment for their release. And, all you get as a guarantee is their promise. The word of cyber extortionists is hardly trustworthy. Though, you get promised that compliance solves your problem, it does not. Don’t place your trust on the word of cyber kidnappers. They’ll break it, and double-cross you.

How did I get infected with?

Like most threats, the ransomware uses trickery to invade. It turns to the old but gold methods, and sneaks in undetected. How? Well, with your help. Yes, the infection can’t complete its infiltration, without help from you. It needs your distraction, haste, and naivety. They ease its covert invasion. It relies on you to rush, and not do any due diligence. The Hello@hello.bitdefender.com ransomware preys on your carelessness. You’d do best not to provide it. Its usual antics, includes the following. It can hide behind corrupted links, sites, or torrents. It can pretend to be a system or program update. Like, a fake Java or Adobe Flash Player one. It can use freeware and spam emails as an entry point. The list of potential methods is extensive. But, as you can probably tell, they all share a common need. Your carelessness is necessary for the infection’s success. It assists the ransomware in gaining access, unnoticed. Don’t allow that! Instead of leaving your fate to chance, go the opposite direction. Be extra thorough. Remember that vigilance helps you catch cyber threats in the act. You can spot the nasty tool, attempting invasion. And, you can prevent its success. Choose caution over carelessness. One helps to keep your system, infection-free. The other invites them in. Choose wisely.

Remove Hello@hello.bitdefender.com

Why is Hello@hello.bitdefender.com dangerous?

The infection uses encryption algorithms to lock your data. It seizes control of every single file, you have on your computer. Documents, pictures, videos, archives, and so on. Nothing escapes its reach. After the ransomware finishes the process of encrypting your data, it becomes inaccessible. You can no longer use any of your files, and the only way to change that, is to comply. The infection demands you follow its demands. And, promises to, then, release your files from its hold. All that gets explained in the ransom note, it leaves you. It tends to be a text file, placed on your Desktop. As well as, in each folder that contains locked data. The ransomware menace makes it out to seem like a simple, straightforward exchange. But it’s not. It’s a scam. Don’t fall for it. The note reads that, the only way you can unlock your files, is if you pay a ransom. The exact amount isn’t specified, but it can range anywhere between $500 to $1000 US Dollars. Or, even more than that. You’re expected to pay in Bitcoin. And, once you do, you have to email the extortionists with proof of payment. After you do that, they promise to send you the decryption key, you need. But promises can be broken. And, can you honestly trust the word of cyber kidnappers? They give you zero guarantees that payment will result in decryption of data. All you get is their promise. Don’t place your faith on a promise. Don’t contact these people, and don’t send them money. Don’t reach out to them, at all.

Hello@hello.bitdefender.com Removal Instructions

STEP 1: Kill the Malicious Process

STEP 2: Reveal Hidden Files

STEP 3: Locate Startup Location

STEP 4: Recover Hello@hello.bitdefender.com Encrypted Files

STEP 1: Stop the malicious process using Windows Task Manager

  • Open your task Manager by pressing CTRL+SHIFT+ESC keys simultaneously
  • Locate the process of the ransomware. Have in mind that this is usually a random generated file.
  • Before you kill the process, type the name on a text document for later reference.

end-malicious-process

  • Locate any suspicious processes associated with Hello@hello.bitdefender.com encryption Virus.
  • Right click on the process
  • Open File Location
  • End Process
  • Delete the directories with the suspicious files.
  • Have in mind that the process can be hiding and very difficult to detect

STEP 2: Reveal Hidden Files

  • Open any folder
  • Click on “Organize” button
  • Choose “Folder and Search Options”
  • Select the “View” tab
  • Select “Show hidden files and folders” option
  • Uncheck “Hide protected operating system files”
  • Click “Apply” and “OK” button

STEP 3: Locate Hello@hello.bitdefender.com encryption Virus startup location

  • Once the operating system loads press simultaneously the Windows Logo Button and the R key.

win-plus-r

Depending on your OS (x86 or x64) navigate to:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

  • and delete the display Name: [RANDOM]

delete backgroundcontainer

  • Then open your explorer and navigate to:

Navigate to your %appdata% folder and delete the executable.

You can alternatively use your msconfig windows program to double check the execution point of the virus. Please, have in mind that the names in your machine might be different as they might be generated randomly, that’s why you should run any professional scanner to identify malicious files.

STEP 4: How to recover encrypted files?

  • Method 1: The first and best method is to restore your data from a recent backup, in case that you have one.

windows system restore

  • Method 2: File Recovery Software – Usually when the ransomware encrypts a file it first makes a copy of it, encrypts the copy, and then deletes the original. Due to this you may try to use file recovery software to recover some of your original files.
  • Method 3: Shadow Volume Copies – As a last resort, you can try to restore your files via Shadow Volume Copies. Open the Shadow Explorer part of the package and choose the Drive you want to recover. Right click on any file you want to restore and click Export on it.

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